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Plain answers about ducts, vents and chimneys

Short guides to the questions we hear on jobs across New York City.

Brick chimney with a mesh cap, photographed from a high angle on the roof
Chimneys

Birds and animals in the chimney: what to do and what not to do

What to do when a bird, squirrel or raccoon is in your chimney, what not to do, why timing matters with nesting birds, and how a cap prevents a repeat.

Technician brushing sealant onto the flashing at the base of a brick chimney
Chimneys

Chimney crown, cap and flashing explained

What the chimney cap, crown and flashing each do, how each one fails, and how to tell which of the three is letting water in.

Inside a dryer vent duct lined with lint
Dryer vents

Dryer vent fire warning signs people miss

The warning signs of a dryer vent fire risk: longer drying times, heat, a burning smell, lint in the wrong places. What to do when you notice them.

Dryer pulled out in a laundry room with tools on the floor during a vent service
Dryer vents

Dryer vents in multi-family buildings: what to schedule and why

What landlords, supers and boards should schedule for dryer vents, and why shared laundry rooms and common risers clog faster than a single home.

A round metal vent duct with its walls cleared
Dryer vents

Foil, flexible or rigid: which dryer vent hose is safest?

The kinds of dryer vent hose and duct compared. Rigid and semi-rigid metal are preferred. Thin plastic or vinyl hose is not recommended. Here is why.

Supply plenum and flex duct after cleaning
Air ducts

How often should you clean the air ducts in a New York apartment?

How often air ducts need cleaning in a New York apartment or house, and what moves the date up: renovation, pets, moving in, visible mold, allergies.

Air vent surrounded by black mold and dust before cleaning
Air ducts

Signs your air ducts need cleaning, and the things that are not signs

The real signs that air ducts need cleaning: dust from the registers, visible mold, musty smells, pests. Plus the things people mistake for signs.

Flue pipe connection sealed where it enters the chimney wall
Chimneys

Switching from oil to gas heat and your chimney

Why an old masonry chimney may need a liner after an oil-to-gas conversion: cooler, wetter exhaust condenses in the flue and wears it from inside.

Older brick chimney with two flues and a ladder set up beside it
Chimneys

What a chimney inspection covers

What gets looked at in a chimney inspection, outside on the roof and inside from the firebox up, and when to have one done.

Air conditioning coil after cleaning
Air ducts

What is a PTAC unit and why does it smell?

A PTAC is the through-the-wall heating and cooling unit under many New York windows. Why it gets musty or drips, and how it is cleaned properly.

Thick lint buildup inside a dryer vent duct
Dryer vents

Why does my dryer take two cycles?

A dryer that needs two cycles usually has a restricted vent. The causes in order of likelihood, and how to tell a vent problem from a dryer problem.

Supply plenum and flex duct coated with dust before cleaning
Air ducts

Why renovation dust ends up in your ducts

How drywall dust and sawdust get into a forced-air system during construction, what to do while the work is going on, and what to do when it is finished.

Tell us what is going on. We will tell you what it needs.

Call or text with your ZIP code and a line about the problem. For dryer vents, text DRYER and your ZIP.

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