Who we are
Mila Home Service NYC provides air duct cleaning, dryer vent cleaning, and chimney sweep and repair in New York City. This policy explains what information we receive when you use this website or contact us, and what we do with it.
What we receive when you contact us
When you call or text us, we receive your phone number and whatever you tell us or send us, such as your name, your ZIP code or address, a description of the problem and photos.
We use this information to reply to you, prepare a quote, schedule and carry out the work, and keep a record of the job.
When you email us
When you email our office, we receive your email address and whatever you write or attach. We use it only to reply to you, prepare a quote and keep a record of the job.
What the website collects
This website has no accounts and does not ask you to sign in. We do not use advertising or analytics cookies.
Like every website, the servers that deliver these pages keep routine logs: the address your device connects from, the browser it uses, and which pages were requested and when. Our hosting provider and the network that protects the site from abuse process this information on our behalf, and that network may set a cookie that is strictly necessary for security.
The fonts on this site are loaded from Google Fonts, so your browser connects to Google's servers to fetch them.
Who we share it with
We do not sell your information. We share it only with the service providers that host and protect this website and deliver our phone and text messages, and only as needed for them to do that, or when the law requires it.
How long we keep it
We keep messages and job records for as long as we need them to serve you and to meet our business and legal obligations. Server logs are kept for a limited time by the providers that operate them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call or text (917) 983-1283 and we will take care of it, unless we are required to keep a record.
Children
This website is meant for adults. We do not knowingly collect information from children.
Changes to this policy
If we change this policy we will post the new version on this page with a new date.